GENERAL TERMS AND CONDITIONS High Tea Music
Article 1 – Definitions
High Tea Music: VOF High Tea Music, established in The Hague, Chamber of Commerce no. 68441827.
Customer: The person with whom High Tea Music has entered into an agreement.
Parties: High Tea Music and Customer together.
Consumer: A Customer who is an individual acting for private purposes.
Article 2 – Applicability
These terms and conditions apply to all quotations, offers, activities, orders, agreements, and deliveries of services or products by or on behalf of High Tea Music.
Deviations from these conditions are only valid if explicitly agreed upon in writing.
The applicability of supplementary and/or deviating general terms and conditions of the Customer or third parties is expressly excluded.
Article 3 – Prices
All prices used by High Tea Music are in euros, inclusive of VAT, and exclusive of any other costs such as administration costs, levies, and shipping or transport expenses, unless expressly stated otherwise.
High Tea Music reserves the right to adjust all prices for its products or services at any time.
Increases in the cost prices of products or parts thereof, which High Tea Music could not foresee at the time of making an offer or the conclusion of the agreement, may give rise to price increases.
The Consumer has the right to terminate an agreement as a result of a price increase as referred to in paragraph 3, unless the increase is the result of statutory regulation.
Article 4 – Samples / Models
If the Customer has received a sample or model of a product, no rights can be derived from this other than that it is an indication of the nature of the product, unless explicitly agreed that the products will conform to the sample or model.
Article 5 – Payments and Payment Term
High Tea Music may require a down payment of up to 100% of the agreed amount at the conclusion of the agreement.
The Customer must have paid the full amount within 7 days after delivery of the product.
Payment terms are considered as fatal payment terms. If the Customer has not paid the agreed amount by the last day of the payment term, they are legally in default without a reminder.
High Tea Music reserves the right to make a delivery conditional upon immediate payment or to require adequate security for the total amount.
Article 6 – Consequences of Late Payment
If the Customer does not pay within the agreed term, High Tea Music is entitled to charge an interest of 1% per month from the day the Customer is in default.
When the Customer is in default, they are also due to extrajudicial collection costs and may be obliged to pay any compensation to High Tea Music.
High Tea Music may suspend its obligations until the Customer has met their payment obligation.
In the event of liquidation, bankruptcy, attachment, or suspension of payment on behalf of the Customer, the claims of High Tea Music on the Customer are immediately due and payable.
If the Customer refuses to cooperate with the performance of the agreement, they are still obliged to pay the agreed price.
Article 7 – Right of Recovery of Goods
As soon as the Customer is in default, High Tea Music is entitled to invoke the right of recovery with regard to the unpaid products delivered.
High Tea Music invokes the right of recovery by means of a written or electronic announcement.
Upon notification, the Customer must immediately return the products concerned to High Tea Music, unless other arrangements are made.
The costs for the collection or return of the products are at the expense of the Customer.
Article 8 – Right of Cancellation (Withdrawal)
A Consumer may cancel an online purchase during a cooling-off period of 14 days without giving any reason, provided that:
The product has not been used.
It is not a product that can spoil quickly.
The product is not specially tailored for the Consumer.
It is not a product that may not be returned for hygienic reasons.
The seal is still intact, when the product is a data carrier with digital content.
The product is not a (holiday) trip, a transportation ticket, a catering order, or a form of leisure activity.
The product is not a separate magazine or a loose newspaper.
The purchase does not concern an urgent repair.
The Consumer has not renounced their right of cancellation.
The reflection period of 14 days commences:
On the day after the Consumer has received the last product or part of one order.
As soon as the Consumer has received the first product of a subscription.
As soon as the Consumer has purchased a service for the first time.
As soon as the Consumer has confirmed the purchase of digital content via the internet.
The Consumer can notify their right of cancellation via shop@highteamusic.nl.
The Consumer is obliged to return the product to High Tea Music within 14 days after the notification of their right of cancellation.
The costs for return shipping are to be paid by the Customer.
If the purchase costs and any other costs (such as shipping and return costs) are eligible for reimbursement according to the law, High Tea Music will refund these costs within 14 days of receipt of the timely appeal to the right of withdrawal, provided that the Consumer has returned the product in time.
Article 9 – Suspension of Obligations by the Customer
The Customer waives the right to suspend the fulfillment of any obligation arising from this agreement.
Article 10 – Right of Retention
High Tea Music can appeal to its right of retention and retain the products sold until the Customer has paid all outstanding invoices.
The right of retention also applies on the basis of previous agreements from which the Customer still owes payments.
High Tea Music is never liable for any damage that the Customer may suffer as a result of using its right of retention.
Article 11 – Settlement
The Customer waives their right to settle any debt to High Tea Music with any claim on High Tea Music.
Article 12 – Retention of Title
High Tea Music remains the owner of all delivered products until the Customer has fully complied with all its payment obligations.
Until then, High Tea Music can invoke its retention of title and take back the goods.
Before the property is transferred, the Customer may not pledge, sell, dispose of, or otherwise encumber the products.
If High Tea Music invokes its retention of title, the agreement will be dissolved, and High Tea Music has the right to claim compensation, lost profits, and interest.
Article 13 – Delivery
Delivery takes place while stocks last.
Order processing takes place at Zwedenstraat 9, 2034 AK Haarlem, unless otherwise agreed.
Delivery of products ordered online takes place at the address indicated by the Customer.
If the agreed price is not paid on time, High Tea Music has the right to suspend its obligations until the agreed